Heritage Queenstown

91 Fernhill Road, Queenstown, New Zealand, 1111show map
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Highlights
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30of 59 hotels in Queenstown
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

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Overview

Heritage Queenstown Hotel is a 4-star property offering fashionable guestrooms with a beautiful view of Lake Wakatipu and Remarkables Mountain. Featuring European architecture, the hotel is opened since 1996.

This hotel is about 14 km away from The Remarkables. Guests will find Queenstown city center within a 20-minute walk from the property.

The hotel allows quick access to mountains and forests.

Queenstown airport is 15 minutes' drive away from Heritage Queenstown Hotel.

Rooms

Heritage Queenstown Hotel welcomes guests to take advantage of a heating system, TV, a private balcony, a living area and a dressing room supplied in the rooms. The rooms look on to the garden. The rooms are designed with contemporary décor and have carpet floors.

Eat & Drink

MacKenzies Bar & Restaurant @ The Heritage treats guests with contemporary meals and lies within 50 meters from the property.

A buffet breakfast is served at the price of NZD 31 per person per night. 

Services

Guests can avail of allergy friendly rooms, a car park and a gift shop as well as computer equipment, secretarial services and a meeting room.

Relax

On-site treatments include facials and massage. Heritage Queenstown Hotel offers sports activities including snow skiing, lawn tennis and cycling.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   175.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Restaurant buffet

Swim-up bar

Private dining services

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Skiing
  • Tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Hearing impaired services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Swim-up bar
  • Private dining services
  • Catering service
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • Garden view
  • Lake view
  • Mountain view
  • Pool view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
MacKenzies Bar & Restaurant @ The HeritageMacKenzies Bar & Restaurant @ The Heritage200 ft91 Fernhill Road
VknowVknow2600 ftCnr Fernhill Road & Richards Park Lane
Ben Lomond RestaurantBen Lomond Restaurant2900 ft38 Lake Esplanade
LombardiLombardi3300 ft10-18 Brunswick St
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Skyline Gondola and LugeSkyline Gondola and Luge4600 ft
Queenstown Lakes District CouncilQueenstown Lakes District Council4300 ft
Queenstown Chamber Of CommerceQueenstown Chamber Of Commerce1.0 mi
Queenstown Post Office PrecinctQueenstown Post Office Precinct1.0 mi
Real Journeys OfficeReal Journeys Office1.1 mi
Queenstown Lakes District LibraryQueenstown Lakes District Library1.1 mi
Queenstown CourtsQueenstown Courts1.1 mi
Department for CourtsDepartment for Courts1.1 mi
Queenstown Resort CollegeQueenstown Resort College1.1 mi
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Getting around
Airports
Queenstown (ZQN)5.0 mi
Wanaka (WKA)36.7 mi
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Reviews
7.8
FabulousBased on  119  reviews

Rating by category:

9.3
Location
10.0
Rooms
10.0
Service
  • 9.6
    Exclusive

    Staff were very friendly and happy to help. The facilities were excellent and the room was very comfortable.

    Maybe a private spa area as people were a bit uncomfortable to share.

  • 9.2
    Superb

    Complimentary upgrade to Villa - outstanding views, lovely furniture/kitchen/bathrooms, comfortable beds and extremely tidy.

    Spa and pool facilities were not quite as nice as our room.

  • 7.8
    Fabulous

    The breakfast food was not up to the standard we would expect, we both had an upset stomach soon after leaving Queenstown.

  • 7.4
    Very good

    great location and views, warm, friendly and helpful staff

  • 9.2
    Superb

    The location and outlook from the Lakeview villas was spectacular and unique.

    Possibly the distance from the town centre but the uncluttered aspect more than made up for the inconvenience of using the bus to go to town.

  • 8.2
    Fabulous

    Friendly staff, nice location just outside of town, fantastic views

    Telephone system in room was not working.

  • 7.4
    Very good

    Exceptional service from the hotel staff. My rental car's mud protector was falling off and I just asked if they could call the rental company for me to check the price, but instead the kind hotel staff insisted to fix the problem free of charge. Also, one of the days I asked the conceige to book the bus pick up to the mountains, the bus company made a mistake and didnt come and the hotel quickly organised a taxi for me to the town centre to catch the bus from the main station (free of charge again).

    Would be good if the Jacuzzi was outdoors

  • 9.2
    Superb

    Wonderful kitchen facilities with most things that would be needed for self catering. Spacious living area & bathroom. A spa that was great after a long day sking & a good gym that could be used if you had a day that you couldn't get out.

  • 7.8
    Fabulous

    Very nice hotel. Good value for money. Friendly staff. Clean and spacious rooms.

    The rooms are outdated (furniture, TV, etc) although they are comfortable. There is not enough parking space for all the guests. A little bit far from the shops and restaurants if you don't have a car.

  • 9.6
    Exclusive

    The feeling of staying in luxury, complimeted by staff communicationg in a friendly and welcoming way.

  • 7.0
    Very good

    Very nice room, outstanding views (we had a lake view room)

    Only problem was the washing machine, which was a combination washing machine and dryer, and the dryer part didn't work well, taking far too long to dry the clothes.

  • 6.6
    Good

    The location and bus service were excellent. Staff were curteous and helpful.

    I thought the housekeeping staff were a bit lacking in attention to detail..cups were not replaced and cutlery wasnt provided when requested. Coffee plunger wasnt returned after cleaning, and bin wasnt emptied on two ocassions

  • 8.2
    Fabulous

    The aesthetics of the hotel complimented the location perfectly, felt like we were on a real winter holiday with an awesome lounge fire to drink by in the lobby. Location was great if you didn't mind not walking into town.

    Food quality wasn't very good, especially for the price. Hotel rooms had too much light coming in from corridor during the night, which kept us restless, and were too noisy in the morning as you could hear everything going on outside your room in the hallway.

  • 7.8
    Fabulous

    Close location to shops, friendly staff, lovely and comfortable big bed.

    I was a bit disappointed with the breakfast in the restaurant.

  • 10.0
    Exclusive

    A very plesent and well laid out hotel, eg. reception,bar, fire, dining area. The rooms were of high standard. Very comfortable beds, lounge suite and chairs. A bus service to town a bonus.

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Highlights
TripAdvisor Traveler Rating
read all 1802 verified reviews
TripAdvisor Traveler Rating
30of 59 hotels in Queenstown
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Queenstown (ZQN)5.0 mi
Wanaka (WKA)36.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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