Heritage Queenstown Hotel

91 Fernhill Road, Queenstown, New Zealand, 1111  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Heritage Queenstown Hotel

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Welcome drink

Swim-up bar

Private dining services

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The unique Heritage Queenstown Hotel is a great place in a lively area of Queenstown. Heritage Queenstown Hotel has been welcoming guests to its fashionable rooms since 1996.

Overlooking Lake Wakatipu and Remarkables Mountain the property boasts convenient location in Fern Hill district of Queenstown. Such Queenstown sights as AJ Hackett Bungy Jumping and Lake Wakatipu are all within reach.

The hotel allows quick access to lakes and forests.

Guests can reach Heritage Queenstown Hotel by car from Queenstown airport in 10 minutes.

Rooms

Heritage Queenstown Hotel features rooms with an European interior that come with television, a heating system, a living area, a dressing area and a private balcony for a pleasant stay in Queenstown. Most of the rooms offer a beautiful view of the garden. Guests can make use of a hairdryer, complimentary toiletries and a roll in shower.

Eat & Drink

MacKenzies Bar & Restaurant @ The Heritage treats guests with contemporary meals and lies within 50 meters from the property.

A buffet breakfast is served at the price of NZD 31 per person per night. 

Services

Along with a car park, allergy-free rooms and a souvenir shop there are secretarial services, computer equipment and a meeting room available on the premises.

Relax

Guests will relax indulging in facials and reflex massage. Lawn tennis, snow skiing and cycling as well as a fitness center and a gym will help travelers keep fit.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   175.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop
  • Fireplace
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Skiing
  • Cycling
  • Tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Hearing impaired services
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Swim-up bar
  • Poolside snack bar
  • Private dining services
  • Catering service

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's buffet
  • DVDs/ Videos for children

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Garden area
  • BBQ facilities
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • Lake view
  • Mountain view
  • Pool view

Room facilities

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Room toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 10 am FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 14 years
Existing bedding FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Heritage Queenstown Hotel Queenstown location
Show big map »

Hotel Address:

91 Fernhill Road, Queenstown, New Zealand, 1111

Get directions
City Center
  • Queenstown
    1.1 mi
Airports
Restaurants
  • MacKenzies Bar & Restaurant @ The Heritage
    200 ft
  • Vknow (cuisine: Contemporary)
    2600 ft
Ski areas
  • Coronet Peak
    1.1 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    175

Hotel Awards

New ZealandHOTEL AWARDSRecommendedQueenstownHeritage Queenstown

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Standard Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|DOUBLE OR TWIN DELUXENRF

Standard Studio Suite
Lake view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Standard|STUDIO LAKE VIEWNRF

Heritage Queenstown photos Room
Suite
Lake view
  • Room size:

    475 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washing machine
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Kitchenette
  • Microwave
  • Refrigerator
  • Kitchenware
  • Dishwasher
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
  • CD player
  • Radio
Room Description:

Non Refundable SUITE STANDARD

Heritage Queenstown photos Room
Standard Two-Bedroom Suite
Lake view
  • Room size:

    475 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washing machine
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Kitchenette
  • Microwave
  • Refrigerator
  • Kitchenware
  • Dishwasher
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • DVD player
  • CD player
  • Radio
Room Description:

Suite|Standard 2 Bedroom Suite Lake View

Family Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • CD player
Room Description:

Standard|Family Room - Breakfast included

Family Studio Suite
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • + More
  • Bedding:Double size sofa bed
Room Description:

Your home away from home, the 44 square metre open plan Studio Suite offers generous space and style. Whether travelling as a couple or with a young family, your convenience and comfort is assured. An excellent choice for an extended stay. (Sleeps a maximum of 4 adults with 1 x King bed or 2 x twin beds and a double sofa bed.. or 2 adults and 2 children)

Family Two-Bedroom Studio Suite
Lake view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Living room
  • Bathroom:Laundry basket/clothes hamper
  • Bedding:Sofa bed
  • Dining:Kitchenette
Room Description:

Ideal for families, or couples travelling together, the Lakeview 2 Bedroom Suite offers generous space and style. Your convenience and comfort are assured with kitchenette and laundry facilities, as well as an open plan living area. A beautiful view of Lake Wakatipu also awaits you from your private balcony. The 2 Bedroom Suite is made up of two interconnecting Lake View Studio Suites. (Sleeps a maximum of 8 adults with 2 x King bed or 4 x twin beds and a 2 x double sofa beds.. or 4 adults and 4 children)

Executive Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Non Refundable Double or Twin DELUXE EXECUTIVE

Heritage Queenstown photos Room
Deluxe Room
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Balcony
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Newspapers
  • Telephone
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • CD player
  • Radio
Room Description:

Deluxe|Deluxe Room Lake View

Heritage Queenstown photos Room
Executive Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • CD player
  • Radio
Room Description:

Deluxe|DOUBLE EXECUTIVE

Heritage Queenstown photos Room
Deluxe Family Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Fantastic rooms with fantastic space. The contemporary designed 33 square metre Deluxe Family Room offers additional space and comfort for the whole family travelling overnight or on a weekend stay. (Sleeps a maximum of 3 adults or 2 adults and 2 children)

Heritage Queenstown Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Tss Earnslaw4300 ft
  • Skyline Gondola and Luge4600 ft

Popular areas

  • City Center1.1 mi

Places of interest

  • Queenstown Lakes District Council4300 ft
  • Fear Factory Queenstown4600 ft
  • Queenstown Post Office Precinct1.0 mi
  • Queenstown Chamber Of Commerce1.0 mi
  • Queenstown Resort College1.1 mi
  • Queenstown Courts1.1 mi
  • Queenstown Lakes District Library1.1 mi
  • Real Journeys Office1.1 mi
  • Department for Courts1.1 mi
  • Queenstown Hill1.4 mi

Monuments and Landmarks

  • Shotover River1.6 mi

Local attractions

  • Kiwi Birdlife Park5000 ft
    Brecon St, Queenstown
  • Coronet Peak1.1 mi
    QueenstownNew Zealand
  • Moke Lake4.4 mi
    Moke Lake Road, Queenstown
  • Arrow River1.1 mi
    QueenstownNew Zealand
  • Queenstown Hill1.4 mi
    Belfast Street, Queenstown

Near the hotel

  • Queenstown Garden4500 ft
    Next to Marine Parade, Queenstown
  • Underwater World Aquarium4900 ft
    Rees St, Queenstown

Restaurants nearby

  • MacKenzies Bar & Restaurant @ The Heritage200 ft

    Address: 91 Fernhill Road
    Phone: 03 4501500

    62% likes this, based on 19 reviews

  • Ben Lomond Restaurant2900 ft

    Address: 38 Lake Esplanade
    Phone: 03 442 7600

    74% likes this, based on 29 reviews

  • Vknow2600 ft

    Address: Cnr Fernhill Road & Richards Park Lane
    Phone: 442 5444

    78% likes this, based on 200 reviews
    Cuisine: Contemporary

  • Lombardi3300 ft

    Address: 10-18 Brunswick St
    Phone: +64 3 442 4990

    85% likes this, based on 90 reviews
    Cuisine: European, New Zealand

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    175

Hotel Awards

New ZealandHOTEL AWARDSRecommendedQueenstownHeritage Queenstown

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Heritage Queenstown Reviews

Guest reviews are submitted by our customers after their stay at Heritage Queenstown

Average guest rating

7.8out of 10
Fabulous
Based on 83 reviews

Rating by category:

Value
9.6
Service
10.0
Location
9.3
Rooms
10.0

Guest reviews

  • Family with children
    9.2

    The Villas were fantastic, Ideal home away from home for a visit to Queenstown. Well heated especially the underfloor in the bathroom onsuite. I would recommend a stay at the villas to anyone as this is value for money when you can sleep six.

  • Family with children
    8.2

    Staff were most helpful. Surrounding area was good for walking

    Just that too far from the township to walk with young children especially. Spa seemed expensive on face value

  • Family with children
    8.2

    Excellent quality, views, great staff

    Internet access costs ridiculous and their methodology of calculating download volume was incorrect

  • Family with children
    6.4

    The roomlarge and spacious and clean. Quiet

    Pool very cold and hotel beginnng to look tired. Remeber pool and fireplaces a s a feature when stayed 6 years ago. It is the previous warmth and pool that was well warmed that made the stay great last time and why we returned.

  • Group of friends
    10.0

    Fantastic stay, very close to Queenstown and a wonderful view. Facilities are awesome, service excellent, good value for money in a lovely hotel. We will definitely stay there again. Thank you

  • Family with children
    4.6

    Location

    Need upgrate room, TV very old and brekfast was disspointed waited for hot buffer for 20 min, sheff was running very behind and no hot food delivered to hot stand. lots people left without hot food.

  • Single
    7.8

    The view from the Lakeside rooms are sensational

    I can't think of anything I disliked about the hotel. I enjoy staying at this hotel. I have stayed there three times and expect I will again in the future.

  • Older travelers
    6.2

    We liked the friendly way we were greeted , and the set out of the hotel rooms that allowed for a quiet nights sleep . Also the pool and gym area was very good .

    We didnt enjoy our breakfast experience , it was quite un organised as far as staffing numbers were concerned.

  • Older travelers
    7.4

    I liked the views from the hotel and when we had any problems with the room it was sorted out promptly for us. Lisa on the front desk was particularly good to us.

    I thought that the charging of 20% extra for food and drink on public holidays was outrageous. You don't pay a surcharge for room cleaning etc so why the extra for food?

  • Older travelers
    5.0

    I was not very impressed with the service on arrival. The girl who served us was not very friendly but the staff on departure were a lot better. I was surprised there was no wireless internet and the internet bill was very expensive for the time I used it. Towels and robes were old and worn. Mould was visible around the showers edges. Very poor in general.

  • Older travelers
    8.8

    Where it was situated very quiet and peaceful for us. The staff were were very friendly and helpful. the views and scenery around the area. was beautiful. we would recommend this place to all people. we are a mature couple so found every thing very good mind you we have never stayed in a hotel for about30 years so it was a real luxury for us. we just needed some special time away to celebrate our 50 years marriage

  • Couple
    5.0

    Just the size of the bed and quality sheets.

    The room was outdated, ugly and boring.

  • Older travelers
    8.2

    Perfect location in a wonderful setting;wide range of room types,very relaxed atmosphere.

  • Older travelers
    3.2

    was very dissapointed in hotel was nothing like i veiwed on the internet found it to be very much in need of revamp

  • Older travelers
    6.6

    Comfortable spacious room with lake view, everything on site if you want. Pool restaurant all on site. Secure parking in cool environment.

    Out of town on steep hill therfore car needed.

How to reach hotel

hotel Heritage Queenstown Hotel Queenstown location
Show big map »

Hotel Address:

91 Fernhill Road, Queenstown, New Zealand, 1111

Get directions
City Center
  • Queenstown
    1.1 mi
Airports
Restaurants
  • MacKenzies Bar & Restaurant @ The Heritage
    200 ft
  • Vknow (cuisine: Contemporary)
    2600 ft
Ski areas
  • Coronet Peak
    1.1 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    175

Hotel Awards

New ZealandHOTEL AWARDSRecommendedQueenstownHeritage Queenstown

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge